Customer Resources

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Utility Billing Information 

Payment Options

Water/Sewer payments can be mailed to: P.O. Box 1320 Suisun City, CA 94585

Payments can also be left in the secure drop box located in the City Hall parking lot at 125 E. Main Street, Grass Valley (24 hours a day, 7 days a week).

Payments can be made online without setting up an online account via credit/debit card or you can set up an online account where you can view and manage your water/sewer account (set up autopay via credit/debit card, update contact info, etc.)

Call 888-291-0369 to make a payment (credit/debit card accepted) over the phone. 

Service Area

The City of Grass Valley provides sewer service to some properties within City limits.

Water service is provided by the City and Nevada Irrigation District (NID), depending on the location of your property.

Contact the City to determine the water provider for a property: (530) 274-4351

Pacific Gas & Electric Company provides natural gas and electric service to Grass Valley residents and businesses. 

Utility Billing Applications

Customer Information

City Discontinuation of Residential Service Policy

Descontinuación Ciudad De La Política De Servicios Residenciales

Water Bill Appeal Application